Shipping policy

We offer shipping throughout the UK, Europe, and International destinations. If your country is not listed at checkout, please contact us for assistance.


Pre-Orders

Pre-order items require between 12-16 business days.
Please consider this before placing an order.


Shipping Methods & Delivery Times

UK Delivery

  • Standard Delivery: 3–5 working days

International Delivery

  • Standard Delivery: 5–10 working days

Delivery timeframes begin after dispatch and do not include weekends or holidays.

Order Processing Info

Please note it is the customer’s responsibility to fully read our policy before placing an order.

Once your order has been dispatched, you will receive an email containing your tracking information.

Delivery estimates may be affected by:

  • Public holidays
  • Customs inspection delays
  • Overseas carrier issues

Shipping Costs

Shipping costs are calculated at checkout and depend on your destination and order weight.


Customs & Duties

All customs duties, taxes, and import fees are the responsibility of the customer.
By Yasou is not liable for delays or additional charges caused by customs or border authorities in the destination country.

We recommend contacting your local customs office for information on possible fees before placing an order.


Tracking Information

Once your order has been dispatched, tracking details will be emailed to you automatically.


Need Help?

If you have any questions or need assistance, please reach out — we’re always here to help. Contact us at: contact@byyasou.com